Suzlon Energy Limited - I am highly Disgusted and dissatified with your service.
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Complaint by: Animesh Kabra on November 30, 2010, 3:50 pm in Mobile Service Providers

I got many Rs1.5 being deducted from my account between 14th and 19th November for god know what reason and this is now getting really frustating. This is the second time i'm having this problem and now i'm seiously thinking of dropping the Airtel connection and switch to IDEA.
I was getting a prompt that Rs.1.50 are deducted for VAS download when my phone has no feature of making any kind of download whatsoever. It doesnt even have GPRS and still the money was deducted.
Mobile No.********39

Complainant's Goal: i want my money back
Complainant's Target: Suzlon Energy Limited
Complaint Location: India › Maharashtra › Pune
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Recent Comments
3.
Fri, 03 Dec 2010  AK

For the 1st time any solution was resolved by Airtel.

2.
Thu, 02 Dec 2010 - Business Reply from - Airtel_presence (Suzlon Energy Limited)

Dear Animesh Kabra,

I would like to inform you that your concern listed 30 Nov. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

Regards,
Rakesh Ranga
Airtel Customer Service Team

1.
Wed, 01 Dec 2010 - Business Reply from - Airtel_presence (Suzlon Energy Limited)

Dear Animesh Kabra,

This is to inform you that your concern listed 30 Nov. 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Ranga
Airtel Customer Service Team