I have Aviator scooty no.WB 01 C6490 as I have faith on company never visited other than your service centre.I have made AMC of the scooty on 01.04.2015(copy attached) with Dugar Honda, Ghoshpara, Hathiara,Kolkata 157. As the silencer was sounding I have given the scooty to said centre on 03.05.2015 and they have welding the one likage of silencer pipe on 04.05.2015. As not properly welding it has been opened and sounding again. Now on 13.05.2015 I have given my scooty for repair When I ask for repair they have suggested to change the new Silencer it will take one week time and I have consented. After one week on 21.05.2015 I ask Rita mam over phone about completion of job but it is a matter of regret that the behaviour was not good and she gave the phone to someone Mr.Dipayan who talked very roughly and told that it will take more than 15 days time and Rs.300 charge for every night for scooty will be added with the repair charges. Now I afraid that if such behaviour with me then what behave with my scooty at service centre and how much they will charge.
Sir,
I have purchased a new Honda shine SP bike from from Dugar on 9th march 2017. Being time of purchase they told me that I will get all the original bill after a week. After a week when I visited to their showroom they just provided me the showroom price bill of the bike and the insurance paper of the bill. They again told me that rest will be generated after RTO clear your Registration process of your bike.
But I was shocked when I asked that you guys haven't mentioned about H/P Charges you have taken and the digital number plate charges you have taken from me (H/P charges Rs 1300 and digital number plate charges Rs 1300) where as I know that H/P charges has now increased from Rs 100 to Rs 500 now a days and there is no other charges for digital number plate because all are included in RTO price.
I asked them for the pakka bill of my my money which I paid to them. They just deny to give the pakka bill and told me that if you talk more then we will not send your bike details to the registration department. If its a rule for the digital number plate to give the amount I have paid then why I am not getting the pakka bill. They are justifying them by saying that agent will do your work not at free of cost. If it's not their task why don't the told me at the time of taking my money the they deny provide the pakka bill for the digital number plate.
After a week when I called them in Dugar the guy on the other side of registration department abuses me and threaten me to block my two wheeler registration.
Please help to find some way out.
Thanking you
Ashutosh Kaushik
ENCL : I have all the proof in kaccha bill with stamp of "DUGAR" they have taken from me and bluffed me by saying that I will get all the bills once its generated in their system.
I've purchased a scooter Activa 125cc in Nov,9th 2015 , from presmsons Honda,Bokaro.
1- After purchase of 15 days,it started having problem of oil leakage while starting the scooter, after 3-4 time of solving this problem , It born of with a new technical disaster of starting problem ,the service manger told that, sir this is normal with Honda scooter , some how the make it work .
2-After a span of days, here comes a new technical fault , it runs for some kilometers say sometimes 50-100km and suddenly stops while driving, there after neither self nor kick works . Sometime it starts after 25-30 kick or 25-30 self and sometimes after half n hour .
Till dated 16november2017 the problem doesn't resolved, only a sympathy call I get from Honda every time,
I want to know, why Honda is making joke of innocent public , if they are not able to satisfiy customer kindly don't manufacturer these faulty scooter
Thank you .
Digvijay nath
B.s.city
Jharkhand