Hello Sir,
Please see my earlier mail dated 08-04-2017 sent from mail-id viniz4u@gmail.com.
After this mail, from the service station (Thiruvanathapuram) service engineer contacted me and took the car for set right the break. Till time the car was not set right. One i10 car was given for travel in the mean time with out RC book and other papers for running on road.
Without valid documents, how can ply a car on road ?? And the car is kept idle (any one can check the meter for the running)
From the date of purchase of the car, there is a break compliant and several times I serviced the car and that too with different service centers. All of them told that they can not able to settle the break compliant. Break is the main part of car and with out proper break, how can a person drive or travel in the car ?? . I have painfully waited for set right the break, but in vain. Several times I could not able to travel due to the reason that the car was held up for service. Three incidents occurred and I have spent a lot. Now also I could not able to go to my office in my car. I am spending a lot of money for that also.
Trivananthapuram Karamana popular Hundai they kept my car for 20 day and they said they changed module of brake but now it's more worse than before no brake ,please send some experts from main branch need to talk about brake , no pickup, now after receiving my car noise on suspension, please forward this to mr koo MD of Hundai .i call you customer care complaint more than five time no one get back to me . So this is what such a big company like Hundai caring customers.
This is purely manufacturing defect and I request you to change my car immediately. Otherwise, further proceedings I will initiate and for my expenses and for my mental agony, the company should compensate. Car is under warranty period now.
I am afraid of to travel in this car and there is no guarantee for my life and my family. Kindly do the needful immediately.
Thanks & Regards
R.Usha, Dy. General Manager (Finance),
BSNL, Nagercoil.
Mob 944 3100 311