Fraudulant online deal seller koovs.com online retailer balagopal.com - Fraudulant online deal seller- koovs.com and online seller balagopal.com
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Complaint by: Nagi on June 2, 2011, 5:29 pm in Online Shopping

koovs.com is online deal seller sold and is still selling discount deals of balagopal.com a online retailer of kids toys and kids health products at the rate of Rs25/- which fetch a discount of Rs 250/- on kids products except diapers on minimum purchase of Rs500/-.

There are also other terms and conditions of course:
1) Only one voucher valid for household- where as koovs started selling multiple vouchers without any restriction.
2) Shipping charges are additional- thats not an issue!

But the vouchers koovs which sold are not getting redeemed as balagopal.com is showing them as invalid!

Ofcourse I bought 3- vouchers myself for different users(my friends), i used a voucher for myself which I could redeem but the other two could not be used by my friends!

When contacted and asked why, they say that these 3-vouchers are bought in a single transaction and so they dont work any more for the reason that multiple transaction for same household should be restricted.

So my friend bought another voucher from koovs.com in a different transaction, even that did not work while transacting with balagopal.com!

Also the codes which koovs selling is same for all deals/ vouchers!

To my knowledge the balagopal.com has stopped accepting koovs codes as the response from customers is extreme, but for those who could not redeem whats the deal!

That means both the companies have cheated and are still cheating the customers BY koovs STILL SELLING THE CODES and balagopal.com BLOCKED THE CODE FROM REDEEMING!

Their Addresses are:
Koovs Marketing Pvt Ltd
No.898/3, Opp. IBP Petrol Bunk
80ft Rd, Kormangala 6th Block
Bangalore, India 560095
Telephone: +91 99450 32433,
Email: info@koovs.com

BalGopal.com (A unit of RateTag e-Commerce Pvt. Ltd.) 201, Suchet Chambers, 1224/5, Bank Street, Karol Bagh, New Delhi, 110005
How to reach us?
By email: customer.service@balgopal.com

Complainant's Goal: koovs stop selling deals further,refund amt of unused deal,balagopal accept deal
Complaint Location: IndiaAll India
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Recent Comments
1.
Sat, 04 Jun 2011 - Business Reply from - BalGopal.com (Fraudulant online deal seller- koovs.com, online retailer balagopal.com)

Dear Customer,

FYI - BalGopal.com has honored 100% redemption on vouchers sold on Koovs.com.

If you are a legitimate buyer of a voucher, write to our customer support with a copy of Koovs transaction email, we will honor you as well. Infact we might have done that already.

We hope you are not a jealous competitor of ours :-)

Cheers

BalGopal.com Team