Javed Patel - fraud/harssment from mobile service provider
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Complaint by: JAVED PATEL on July 29, 2012, 11:23 am in Mobile Service Providers

Respected Sir

I am writing this mail after so irritation and harrsment from uninor Service provider.

We are using 3 uninor mobile no. 1 is my & second my wife & 3 my sister. My cell no ********08.

my first issue is whenever we try to dail customer care no. there are no instraction how to talk with Customer care executive. so we are unable to talk with executive & raised any query.

my second issue is after every 2 or 3 days, without our concer they start service like web, and all which we dont have knowdge, deduct amount from my account including my wife & sister. I lost so many rupees due to their fauly.

My 3rd issue is network is very poor. ever i go to city area & my office on 3rd floor, but on 3rd floor network not reachable.

My 4th issue is i activate Uninor GPR service after giving Rs 48 monthly, but every time when i start gpr is not working & my money lost. due this poor service now i dont activate this service.

My 5th complain. they give assuraty Rs 1 everyday you can send 100 msg. but on my wife no.. when we send msg every msg they charge Rs 1.

I am trying to contact their customer care no from last 2 hr. but not possible to contact them

Thanks & Regards'
Branch Head Retail Operation
Javed Patel
Cell ********86

Complainant's Goal: To Improve Service & Solve our Issue
Complainant's Target: Javed Patel
Complaint Location: IndiaGujaratVadodara
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