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Complaint by: Syed on July 9, 2014, 12:18 am in Mobile and Cell Phones

Sir, i bought a BLACK flip cover for my micromax unite 2 A106 from rediff online shopping. I got it delivered in 15 days. As soon as i opened the parcel the product was damaged and even the product was not of my choice. I had ordered BLACK but i got faulty WHITE one. I wrote to them regarding this but i am not getting any response by their side. Poor customer service. They are cheating people by supplying them faulty goods.

Complainant's Goal: I want replacement.

Complainant's Target: Rediff online shopping

Complaint Location: India › Karnataka › Bangalore

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Wed, 09 Jul 2014 - Business Reply from - Rediff Shopping_CST (Rediff online shopping)

Dear Syed,

We are sorry for the experience you had. Please share your concern with your complaint number,order id and contact details at tell.us@rediffmail.com to help you

Regards
Rediff Shopping
Online Customer Service Team

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