I have Booked Car I20 Hyundai (Silver Colour) with the Dealer (M/s. DSC Motor Pvt Ltd) 399, Anna Salai, Nandanam, Chennai, Tamil Nadu 600035, India, Dealer Executive Mr. Jeyaguru. P. (M/s. DSC Motor Pvt Ltd) Sales Consultant, Mobile no.********12, on13.03.2017. He given me all Original accessories mentioned below along with the Car Price at Rs.655000/- (Rupees Six Lakhs Fifty Five Thosuand only) for the Nov – 2016 Model,
1. Bumper to Bumper Insurance,
2. 3rd year Extended warranty,
3. 7.1touch Screen music player with reverse parking camera & GPS Navigator, (Sony Make)
4. Leather Seat Covers for all the Seat,
5. Under-body Coating,
6. 3d Floor Mats,
7. Mudflaps, and
8. Full Car Cover,
For the Above Mentioned accessories and offer made by the dealer (M/s. DSC Motor Pvt Ltd) Executive Mr. Jeyaguru. P. (M/s. DSC Motor Pvt Ltd) Sales Consultant, I have Booked November Month – 2016 model I20 Car Hyundai in all at Rs.6, 55,000/- (Rupees Six Lakhs Fifty Five Thousand only) with inclusive of above mentioned accessories.
I paid your Executive Mr. Jeyaguru. P.Mobile no.********12, for Rs.5000/-
(Rupees Five Thousand Only) by cash on on 13.03.2017 as a confirmations of
advance booking, the dealer (M/s. DSC Motor Pvt Ltd) Executive Mr. Jeyaguru. P. has taken Blank Sign in all the applications Forms and documents, also given me assurance that he will provide me above mentioned accessories.
On 20.03.2017, I have mailed to the dealer (M/s. DSC Motor Pvt Ltd) Executive Sr. Manager – Finance, Mr. Rajan. P, at dscrajan@gmail.com, and also to GM & CRM mail id’s gmsales@dschyundai.com, salescrm@dschyundai.com, that I have booked the I20 Car Hyundai with the Sales Consultant Mr. Jeyaguru.P. also mentioned about the above mentioned accessories commitments.
Later after some time receipt of my mail on 20.03.2017 by the dealer (M/s. DSC Motor Pvt Ltd) Executive Sr. Manager – Finance, Mr. Rajan. P, at dscrajan@gmail.com, Reply for the payment and later I made the balance payment to the dealer (M/s. DSC Motor Pvt Ltd) Executive Mr. Vijay Kumar.M, Mobile no.********86, for Rs.650, 000/- (Rupees Six Lakhs Fifty Thousand only) by Cheque no.87, Cheque Dated 21.03.2017, in favour of DSC motor Pvt Ltd, In all total Amount for Rs.6, 55,000/- (Rupees Six Lakhs Fifty five thousand only) paid Full amount and there is no balance from my side.
On 21.03.2017, I have received mailed from the dealer (M/s. DSC Motor Pvt Ltd) Executive Executive Sr. Manager – Finance, Mr. Rajan. P, at dscrajan@gmail.com for the receipt of full payment.
Later after some time received mail on 21.03.2017, from the dealer (M/s. DSC Motor Pvt Ltd) Executive Sales Consultant Mr. Jeyaguru.P for RTO Process required document and the same I have replied & send the documents for the same.
On 23.03.2017, the dealer (M/s. DSC Motor Pvt Ltd) Executive Sales Consultant Mr. Jeyaguru.P, Came to my office requesting for Original Passport and 5 Photos and I given him the Original Passport No. J8086722, I ask him for the Original Receipt he said me that he forget at office and the same he executed a LETTER OF UNDERTAKING on behalf of M/s. DSC MOTOR PVT LTD., represented by him as Sales Consultant, Mr. Jeyaguru.P. states that company will fulfill all the commitments for the above mentioned Original accessories with the Warranty and the Receipt of my mail from mahaveerlalwani@gmail.com.
On 24.03.2017, I Received Call from the dealer (M/s. DSC Motor Pvt Ltd) Executive that I have to pay extra for the above mentioned accessories.
Staff at this dealership (M/s. DSC Motor Pvt Ltd) is very irresponsible. While selling they make all false commitments and after taking money from buyer they just do not bother.
I was promised that the accessories will be provided at the time of delivery later now they telling me to pay extra for the accessories,
I feel that this dealership (M/s. DSC Motor Pvt Ltd) entire people with wrong commitments and when the buyer makes payment they then take the buyer for granted. I feel cheated