Hi
It is very poor and ugly service from tata Photon side for 7 days.If we would know this nonsense service earlier we would have never taken the Photon Connection. This is completely nonsense.

I am going to lodge a compalint aginst the Photon plus in Consumer court right today and will surely disconnect photon plus and always advice others not to take Photon plus in future.


DETAILS:



I took a new connection on 15 April from GIP Noida(Jumbo Shop). My tataphoton dealer's details is

Name: PANKAJ KUMAR---------This is the point person and the main culprit.
Ph No: ********21
email id: pankajsingh.1990@live.com
Address: TATA TELE SERVICE LTD.
2-A, OLD ISHWAR NAGAR, NEW DELHI


But unfortunately i am not able to use internet connection. The error code:628 is showing while trying to connect although i submitted all the document and do the formalities but your dealer (Pankaj) didn't submitted the documents properly. i also logged 2 complain at customercare side but no meaningful advice from backward.
Complain No: 306550313
306940079

It is now reached 7day and i almost 4-5 time called to tataphoton customer care as well as to to dealer daily, but
not getting any solution till now. I must say that this is really worst service provided by your side.

Please either do immediate action and resolve it today or go for disconnect my connection.

My connection details:
Photon No: ********22
My Ph No: ********34