Amazon.in - Demanding more money for cofirmed order from Amazon.in
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Complaint by: Suresh Bulchandani on November 11, 2014, 12:32 pm in Online Shopping

I booked an order for SanDisk Cruzer Blade 16GB USB 2.0 Flash Drive
Sold by Cloudtail at Rs.366.00 with Amazon.in on 4th November 2014 after confirming everything about payment & delivery at my address. On 9th November I received an e-mail from Amazon saying " We are writing to let you know that one of your packages (#171-8892937-7965915) has been returned to our fulfillment center as undeliverable. Some common causes for undeliverable packages are listed here:
http://www.amazon.in/gp/help/customer/display.html?ie=UTF8&nodeId=200507640#delivery ". at the given link, there is photo of a Dog with message "We're Sorry.We can't find the page you were trying to reach. We apologize for the inconvenience" After contacting on phone at Amazon site, Operator said "there is UNKNOWN reason for your packages (#171-8892937-7965915) has been returned to our fulfillment center, & you have to place a fresh order for the same product.Now the same product is available for Rs:430. The final answer from Amazon was the parcel was found damage or tempered before delivery is the reason of no delivering. Why should I pay more & wait more for their fault. Is there no value of our time ? I feel that I am cheated with wrong promise intentionally.

Complainant's Goal: Company should feel sorry & fulfil his promise
Complainant's Target: Amazon.in
Complaint Location: IndiaMaharashtraThane
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