order not delivered even after 25 days
i am from India.
have ordered for inspiron lap top on 22 of last month and i
have paid all the amount on the very next day.
my Order number is ********2.
now its 12 of
augest.till now the item is not delivered and no body in the dell are telling the
exact date.
in between this i got a problem with pin code change.actually i
have forwaded the correct pin code to dell,but it was the fault
arrived from dell side that resulted in the entry of wrong pin code in
the delivary and shipping adress.
regarding this i contacted Dell customer care on 27 of july it was told
that the problem will be solved within 3 days.
now when i am calling the costomer care,everybody are telling that the
request for pin code change is still processing..it is very strange
that it takes more than 2 weeks just to do change in the pin code.even
some of Dell were telling that it is being delayed because some
software and upgradation issues are there in dell.

even then i know that Dell is having the ability to overcome the
problem within a short time.but there no body are condidering my
problem there.every body are just telling that "i can understand your
problem"but no body are working any thing on this.


i have forwaded the same complaint to many of the dell
officials in india but i have not recievd any solution till date from any of them.

now i have forwaded the complaint to some of the adress that i found in the dell website.i am waitiig for their response.