I would like to bring to the notice of Konkan Railways that the counters allotted to issue platform & local tickets doesn't seem to meet the passenger needs. Its more then a couple of times I happen to leave my elderly parents at the station and was caught up at the ticket counter without helping them with their luggage. At the same time we can't get porters early in the morning. Its such a shame that the railway department hasn't been noticing the crowding of passengers due to delay in tickets.

The Konkan Railways should bring into place vending machines to issue platform tickets to reduce the crowd to some extent. I hope this advice would help in improving the distribution on tickets and happy passengers.