Dear Sir,
Subject: Cyber Fraud from my HDFC Credit Card.
Kindly note that, I got message of fraud transactions in name of GEICO on my HDFC Bank Credit Card without my knowledge & information. I did not share any details to anyone. When I called to HDFC Bank credit card customer care, they told me that they have blocked my card and confirmed one merchant GEICO used my credit card around 00.26.09 hours on 25.08.2017 and expended Rs. 110444.32/-. I received message midnight when I am sleeping at home. I never heard name of GEICO in my life. These all happen without my Credit Card, OTP and password.
I already mail Cardholder Dispute Form to HDFC Bank on 25.08.201. I was filed police complained at Dy. SP office Bhavnagar on 25.08.2017.
Bank saying that this is your liability's.
Kindly suggest me how to proceeds further.
Thanks & Regards
Suryakant Chaudhary
Mobile ********36
Enclosed: 1. Acknowledge copy of Police Compliance
2. Copy of SMS received from the HDFC Bank for fraud transitions