mcs dinu yahoo.co.in - Complaint - lost my mobile phone
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Complaint by: on July 7, 2013, 8:10 pm in Mobile and Cell Phones
I have lost my mobile phone today afternoon at Tarnaka area at Hyderabad. My mobile no is +91 ********21.
My IMEI no is ********0074505. My phone model is XOLO X900 with batch : CNFC218003
Please locate my mobile and also lock the Sim card.
Complainant's Goal: I want trace out my mobile phone
Complainant's Target: mcs_dinu@yahoo.co.in
Recent Comments
Dear Mr. Customer,
Greetings of the Day!
Thank you for addressing your grievance to us.
Firstly, we are sorry to know that your handset has been lost. With reference to your query, kindly get in touch with the service provider (Airtel, Idea, Vodafone etc.) and they will assist you regarding your concern.
With reference to your issue, we regret to inform you that we are unable to help in this issue as we are only the manufacturer of the product and we have no rights to trace or deactivate the mobile from our end, for the same you have to contact your service provider, they could help you in this regards.
We hope this information will be useful to you.
Lastly, we apologize for our inability to serve you directly.
We appreciate your support and patience and assure you of our best services always.
Warm Regard’s
Bharti Singh Rawat
XOLO Care
www.xolo.in