This is a complaint against Titas Select Footwear...
Brand Phone- 03325239032 or 1********60 or +********8307
Brand Store Address- TITAS SELECT FOOTWARE (shop/dealer name-Bhowmick Padukalaya)..Panihati, Station Road,Sodepur,Kolkata-700110
During the festive season last September,I saw an ad in a local paper and decided to buy a sports shoe from them (model no - Sports 1016).After buying on 22nd September,I got an warranty of 3 months from them.Now after using this shoe for a week the whole pasting of shoe was gone.Now I went back to them on 18.10.2014 and they took my shoe for repair.Also they took my original bill and provided me another bill which i am attaching.Thats when the trouble began!!!!
They told me to come after 5 days and they assured me of a repaired/replaced shoe of same model.When I went back,they said my shoe wont be repaired but they will replace with a new shoe and told me to come after 7-10 days.So,I went back after 10 days but to my disbelief they said that my shoe model is not available.They forced me to take a shoe of another model (old stock) from their store (which i refused).They again told me to recheck after next 10 days days whether my Shoe (model no- Sports 1016) is available.This same excuse is continuing till date.My last visit to their store was on 5th Nov,2014.I made a call to their customer care 1********60 today (6th November) and they gave me another shock.They said that my shoe model no is a defective product and its out of market.Also told me to take other shoes (old stocks) from their store but their company will never refund inspite of not being able to provide my shoe (model -Sports 1016).I think this company is a big scam.I dont know what more to say!Please help me to teach this cheaters a lesson....
My shoe cost was Rs.949.My
home is about 5 Kms from their store.I have to spend about Rs.50-60 every time i visit their store for enquiry.I visited about 7-8 times till now.Every time I visited,they have made countless harrasment by not refunding/repairing my product to me after which i decided to take your help.Also their ads are being published in most local newspapers and people are falling into their scam business model day by day.I researched on the company and found out that no proper info is not available on web.After which i firmly believe they are cheating on people.I cant figure out where their headquarters are!
I got their web presence in only these following:
https://www.facebook.com/titasfootwear
http://in.linkedin.com/pub/saumitra-mukherjee/5b/764/4a7
http://atignas.com/titas/contactus
Firstly I want these cheaters to teach a lesson so that they stop robbing the common man.They have caused innumerous headache/tension/harrasment/economic loss to me.I want Rs.5000 back from them for all the loss they caused.I dont want to be harrased by them anymore.
My Name- Utsav Sarkar
My address-27A Thakur Ramkrishna Road,Anandapuri,Barrackpore,Kolkata-700122
Phone- +********2050