I have booked my luggage and furniture with SAHARA PICK, PACK & MOVE PVT. LTD for moving from Noida to Bangalore through Consignment Note No 1822 on 22/12/2010.
I had taken the insurance on their suggestion for my luggage from United India Insurance co. ltd.
There were total 26 items when it started from Noida. But I received only 22 items in Bangalore.
I took the delivery from them on 8th jan,2011.
They not only misplaced my items also damaged almost all of them.
The movers and packers are not returning my things and not responding to my queries. They are not even getting me the claim from the insurance for the damage caused.
They not only misplaced my items also damaged almost all of them.
There were 2 cylinders which never came back to me.
There were total 11 boxes with clothes, utensils and small items packed in it.I have received only 9 of them.
The 2 missing boxes details
1. All Kitchen utensils.
2. All my branded woolen clothes and jackets worth 10000 rs
The TV body is broken, bike handle was distorted when it was delivered in Bangalore. The gas stove has bee damaged. The 4X6 bed was damaged. The fridges has marks and scratches and dents all over
They were not ready to unload the items at delivery location until I handed over the remaining money to them in cash then and there.
When I realized my things are missing I asked them to take the luggage back and get everything together.They threatened me that they would first take the bike.
When I forced them to give me my money back because they have not provided me the service they promised they were no ready to do that and said that probably the boxes have been left in the godown and they will send it next day.
Since then I have been trying their number and they have not responded properly. One fine day they tell one of the boxes is found and would send me that. But that also they haven't given.
They say they will deliver 1 of the cylinders in any address in Delhi. Why? they have no replies to this.
Now they have stopped responding to my phone calls.