Me & My Sister bought a deal from SnapDeal for hair Straightning
"Deeps Images Beauty Academy".. of Rs. 2000 & Rs 500/- to register the deal. So the total Amount is Rs. 2,500/- she (The Owner) wasted time & money by using any cream for 8 hrs. but it doesn't work.. Moreover she says that we will not provide any guarantee for this.. but over the phone the owner(She) says that the treatment lasts for 1 year to 1.5 Year depending on you.. But at the time of visit she denies everything that she has already told us. Afterall when customer is ready to pay whole amount then how can they do.. how can they so Ir-responsible to their duty..
They just want to grab hard earned money of the people & made them fool to play & enjoy their life. They indeed forget that one day they have to bear for all this what they does with people or customers.. I called snapdeal to lodge a complaint, they told me that registration fees is non-refundable for me, but my sister can lodge complaint against poor service provided by the merchant.. in that case there may be 2 options
The merchant will correct it or else they will refund charges.
There are so many people that bought the same deal and bear such kind of harassement.
Moreover they published their advertisement on snapdeal & other deal portals like www.khojguru.com, www.coupon2buy.com, www.timesdeal.com www.koovs.com and so on, I wonder how deals portals get allowed such deals that are not guaranteed for customer satisfaction. This is not all about making money for the deal portals, The question arises about customer satisfaction, time saving, and their hard earned money. They (Deal Portals) must check themselves for realiability with customer satisfaction before publishing them on their website.
Beware~
I just want to warn everyone not to buy any deal through online, most of them are scams & fake, better is to go towards the branded & guaranteed deals with customer satisfaction.
How can we get back our money, Any suggestions & help would greatly appreciated.
Thanks...