HELLO CONCERNED SIR/MAM,
I HAVE PURCHASED A MICROWAVE OF LG CO.I HAVE A SMALL FAMILY, SO MICROWAVE WAS USED JUST FOR HEATING WATER & VEGETABLES . FOR THE FIRST TIME AFTER PURCHASE,I HAVE USED MICROWAVE FOR BOILING POTATOES FOR 10 MINUTES AND AFTER THAT ,MICROWAVE STOP WORKING PROPERLY AND THEN WE CONTACTED THE NEAR-BY LG SERVICE CENTER - ELECTO DEVICE CARE , 6-E-16 JAWAHAR NAGAR,SRI GANGANAGAR,RAJASTHAN .
THE ENGINEER OF THE SERVICE CENTER CHANGED A PART WHOSE CODE IS 09B MAGNETRON ON 22 DEC 2012 & I PAID Rs. 1100/- FOR THE SAME & COMMITED THAT THERE WILL BE NO COMPLAIN IN FUTURE REGARDING ITS WORKING & WE ARE LIABLE TO HELP YOU IF THE SAME PROBLEM IS NOTICED IN FUTURE .
AFTER A LITTLE TIME,WE BOILED POTATOED AGAIN & THE SAME PROBLEM EMERGED AND SO,WE CONTACTED LG ELECTRO DEVICE CARE AGAIN & THEY GIVE US THE ASSURANCE THT NO CHARGES WILL BE CHARGED THIS TIME BUT WHEN WE VISIT THE SERVICE CENTER FOR TAKING ITS DELIVERY,THEY ASKED US TO PAY Rs. 1200/- MORE FOR SOME ANOTHER PART.NOW ITS BEEN 30-40 DAYS SINCE I AM CONTACTING THE SERVICE CENTER TO DELIVER THE MICROWAVE BUT EVERYTIME THE FALSE COMMITMENT IS BEING MADE BY Mr. RAMAN CHOUDARY ( SERVICE INCHARGE) THT THE MICROWAVE WILL BE DELIVERD BY TODAY EVERYTIME I CONTACTED BUT TILL NOW,I HAVE NOT RECEIVED THE MICROWAVE.
I REQUEST YOU TO TAKE SOME ACTION WITHIN TWO DAYS (i.e BEFORE 20TH JUNE 2013 ) SO THAT I CAN RECEIVE MY MICROWAVE FROM ELECTRO DEVICE CARE,SGNR , OTHERWISE UNFORTUNATELY,I HAVE TO FORWARD THIS COMPLAINT TO CONSUMER COURT,LOCAL NEWSPAPER AND TV CHANNEL FOR SOME STRICT ACTION TO BE IMPLIED AGAINST ELECTRO DEVICE CARE, LG SERVICE CENTER , SRI GANGANAGAR ,RAJASTHAN.
Cc : www.lgservice@lgindia.com
Cc : www.akosha.com/lg-electronics-complaints
Cc : www.consumercourt.in
Cc : www.consumercomplaints.in
Cc : www.lg.com
Cc : www.grahakseva.com/topic/lg-service
Cc : www.consumerlaw.in/complaint-against-lg-customer-care
Cc : www.consumercell.com
Cc : forum.indiaconsumercomplaints.org
Cc : www.icomplaints.in
FROM
SUBHASH CHANDER
4-F-9,JAWAHAR NAGAR
SRI GANGANAGAR - 335001
RAJASTHAN
MOB.- 0********24
0154-2460124