Loopmobile - Compalint agianst Loop CC people and about their CT
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Complaint by: Mubashirkhan on July 7, 2011, 11:22 am in Mobile and Cell Phones

Hi,

My name is Mubashir Khan (********98). I am complainning against Loopmobile services and their customer care people. Firstly i would like to say about this company. This is the worst company in telecom industry they charge more as compare to the other telecom company for caller tune. They charge 45 rupees per month and the worst part is they dont have the codes of caller tune in their web sides even their cc people wont provide codes. i wanted to activate "Enriques Eglasies - Why not me" "Empitness- Tune mere jana" "RHTM - such keh raha hai tera diwana" etc.. this all songs code i tried to search in their web side but they dont have. This is the service they people have. And best part is these when v use to say tranfer the to your seniors they always say seniors are not available right now call up after words. These is the best services Loop people have..

Now about their services and their customer people. Firstly they dont know how to talk with the customer. I dont know how ma caller tune has been activated so called up to Loop cc people on 6 july i spoke to mayuri she told me that she wil deactivate that CT in 15 min but the CT was not deactivated by her. so i called up today in the morning on 7 of july @ 10.03 i spoke to Ranjana S she told me she cant check ma details so she cant do any thing so i told her to transfer my call to the senior than she put on hold and than she disconnected the call. Than i called up again to these people and i spoke to Manisha LA and Priti GU they also put my call on hold and disconnected cal after saying please dont dicnt my cal while transfering than also they did..what is loopmobile services is..i never had this type of people..now m gona change ma sim card just becoz of these people...

Please take make complaint and do some thing against these people..

Thanks...

Complainant's Goal: Balance deduction and no response from cc people
Complainant's Target: Loopmobile
Complaint Location: IndiaMaharashtraMumbai
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Fri, 08 Jul 2011 - Business Reply from - LoopMobile (Loopmobile)

We apologize for the inconvenience caused. Thank you for your contact details Our team will get in touch with you.