Clay Telecom - Clay US sim very expensive
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Complaint by: shikha on January 29, 2015, 4:26 pm in Telecommunications

. I had traveled to US last month and used a local clay sim card for calling purposes. Since they have a corporate tie up, I had no other option but to use their poor services. Despite placing a request for the sim card 10 days in advance, I got it at the last minute. So obviously everything was checked in a hurried manner and the guy scribbled the number on the sheet and left. The tariff given to me was not the corporate tariff that they give my company but rather a regular super expensive $50 monthly rental plan, that I didn’t ask for. Their connectivity through California was poor, so poor that I had to use the pay phones. This is how they treat their corporate clients. And ultimately I got a bill for 29k which if I were to calculate would not have been more than 10k. Such poor services, overcharged and absolutely clueless about client history. Disappointed totally

Complainant's Goal: very costly
Complainant's Target: Clay Telecom
Complaint Location: India
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