R.R. Electrical Plumbing Work - Cheated by Inverter Battery dealer - Old battery sold as new
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Complaint by: Swapnonil on August 28, 2010, 12:46 pm in Others

I feel that I have been cheated for my inverter battery (Exide Inva Queen 500) by my dealer RR Electricals (No 30 Dr. Ambedkar Salai, Rajarajeswari Nagar, Madipakkam, Chennai - 91). I was given an EL battery with my inverter that I had purchased from them on May 2, 2010. When I refused to take the EL battery as initially we had agreed for Inva series batteries (150 AH) he said that he is going to give a a Inva battery soon as it was not in his stock. He held back the invoice and Waranty card waiting for the replacement battery. After couple of weeks he gave me a InvaQueen 500 battery (Sl. No - 1K6-44521) (with warranty card) which did not last for even a week. I was not given an invoice after repeated asking though he claims that he has already given that to me at the time of purchase. On contacting Exide I came to know that the battery sold to me was 4 year old and the warranty card was tampered by the dealer. I am desparately looking for help in getting a workable in-warranty battery (with mentioned specification - Exide Inva series 15 AH) with a proper warranty card and invoice. My contact number - ********77. Please get in touch if more details is required.

Complainant's Goal: Getting a workable in-warranty battery (with mentioned specification - Exide Inv
Complainant's Target: R.R. Electrical & Plumbing Work
Complaint Location: IndiaTamil NaduChennai
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Recent Comments
1.
Sat, 02 Jul 2011  Arun

Same situation here. My father bought a inverter from RR Electricals (No 30 Dr. Ambedkar Salai, Rajarajeswari Nagar, Madipakkam, Chennai - 91) on 29.04.2010. Brand: Microtek 850 EB and Exide battery (1B3-25163). During the purchase the owner of RR Batteries just handed over the Warrenty card for Microtek Inverter. No Warrenty card for Exide battery was given. Ny father never caught this. The battery started getting overheat in just 8 months time. RR batteries never wanted to respond and get the issue fixed, so I called Exide Battery Consumer Care and when I mentioned my Batch number 1B3-25163, I was told that this battery is manufactured in 2003 and not eligible for warrenty. I feel Cheated and realised that the seller purposefully avoided giving me the warrenty card or any invoice to avoid getting caught later. I am looking for an option to get a battery in workable condition along with warrety card. My contact no ********69.