I HAD RESERVATION ON 11-05-21-012 IN MALWA EXP. I HAVE NO SPACE TO STAY THERE SO I STAYED AT STATION AT 10-05-2012 NIGHT.NEXT MORNING I FOUND THAT THERE IS NO WATER SUPPLY IN TAPS.AFTER ASKING PEOPLE I FOUND THAT THE PUMPING MOTR IS FIRED FOR A WEEK. I WENT TO TOILET AREA , I COULD NOT ENTER THAT PLACE BECAUSE THERE IS A GREAT SMELL IN ABSESNCE OF WATER .I WENT TO TICKET MASTER AND MAKE REQUEST . HE SEND ME TO STATION MASTER OFFICE . A PERSON WHO IS TRAFFIC CONTROLLER IS WALKING OUTSIDE .I ASKED HIM IF HE WAS THE S.M. HE AGREED AND I TOLD HIM MY PROBLEM. HE SAID"MAI KYA TERE LIYE KUA KHODU ". HE ASKED ME ABOUT MY RESIDENCE AND TICKET ALSO . AFTER KNOWING IT HE SAID" KEWAL A.C. WALE HI ISE KE BARA ME PUCH SAKTE HAI , TUM NAHI. AUR TUM STATION PAR 9:10 PAR AANA SHAYAD JAB TAK PANI AA JAYE. I TOLD HIM THAT IT WAS A BASIC NEED OF A NORMAL PASSANGER AND A SECOND CLASS TICKET HOLDER AS WELL A COMMON PERSON OF INDIA OR KATHUA ASK FOR THAT BUT IT WAS A GREAT SURPRISING FOR ME THAT A PERSON SITTING BEHIND ME ASK ME TO GET OUTSIDE .HE CLEARLY SAID "AAP BAHAR JAYAI"AND HE REPEAT IT FOUR OR FIVE TIME.AGIAN I HAVE NO COURAGE TO ASK HIM ABOUT INSANATARY CONDITION BECAUSE THEY COULD BEAT ME BECAUSE S.M. IS THE BOSS OF A STATION OR THEY CAN CHARGE ME IN ANY CASE BECAUSE THEIR LANGUAGE IS VERY RUDE AND UNCULTURED. AFTER THAT I GO NEAR THE STATION SHOPS AND TOOK WATER FROM THEM TO WASH MY FACE .IT WAS SHAME FUL TO SERVERS THAT THEY HAVE NO MANNERS TO HANDLE THE PASSANGERS. AFTER THAT I ASKED FOR TOILET ETC.TO LOCAL PEOPLES. THEY TOLD ME THAT PEOPLE GO TO NEARBY CANAL AFTER CROSSING THE BRIDGE. I DO NOT GO THERE AND THOUGHT ABOUT RAM NARESH (OUR RURAL MINISTER )WHO IS GIVING PRIZE TO A WOMEN WHO CAME BACK FROM HIS HUSBAND HOUSE BECAUSE OF INSANITARY ABSENCE THERE. I REREQUESTED HIM ALSO TO GIVE PRIZE TO KATHUA S.M. FOR USING PASSANGERS A OPEN TOILETS . I CAME BACK TO STATION AT 9:10 A.M. BUT THERE IS NO WATR ON THE PLATEFORM .PEOPLE CROSSING LINES HASTELY.I SURPRISED THERE IS NO ANNOUNCEMENT OF ARRIVAL AND DEPARTURE. "KATHUA STATION PAR AAPKA ABHINANDAN HAI " WRITTEN OUTSIDE.INSIDE WRITTEN WORDS "GRAHAK HAMAREW PARIWAR ME ATI MAHATPURNA AAGUNTAK HAI.WE HAMARE KARAI ME BADHAK NAHI HAQI BALKI UNKE AAGMAN KA KE UDDASHAY HAI KI ........................................................................................................................................................................................................................ ." MAMATMA GANDHI