I got a call from bagittoday and they offered me the holiday package worth rupess 3999/- and buy one get one free offer. I have purchased it and pay the amount. As per the terms I have to book my holidays with in 90 days and pay them additional 499/- for both vouchers. I did it and inform them within the time and pay the amount as per the term.
But till date they are not giving any response and when I call them on their customer care they always assured me that they will get back with in 48 hours, but I never got any response from them.
Now after 2 months, I am sure that Bagittoday.com and Yatra.com intentionally doing this fraud and they are only interested in collecting money.
As a lawyer now I am going to file a complaint against them in consumer court very soon. I have also seen some complaints of other members and I would like to suggest them that they should move to the consumer court.
Thanks,
Madhur
Dear Customer
We truly apologize for the inconvenience you have faced in this regard. We would request you to share your contact details to investigate further and assist you in this regard.
Best Regards,
Yatra Care