Hi,
This complain is in reference to the weekend Sale i.e from 14th Jan to 20th
Jan 2013.
on Friday 18th Jan, I picked up 2 shirts of Schuffle company with a 50%
discount flat displayed on the rack & same was confirmed from the sales
person also. When I presented those for billing at the billing desk it is
informed that the product has 20% discount & on enquiry with the
salesperson/Manager Mr.Amlan. he assured that there is some mistake on the
computer/accounting... record & he will make the necessary arrangement to
deliver the products at home with cash payment on the next morning.
But when enquired on next day morning, he assured that things are sorted
out & my selected products are kept safely for delivery but due to
unavailability of person to make home delivery due to rush hour for season
sale,he will deliver that on very next day.But unfortunately that did not
happen also. & on repeated enquiry on Sunday, in the late evening at
7:30pm, last day of sale, Mr.AmLan, informed that there is no stock of one
of the product that I have choosed, so there by cancellation of the
order...
My question is when I have personally handed over the choosed products to
Mr. Amlan & he assured of delivering the products at my home & after
repeated assurance from him that products are safe with him for delivery,
then at the closing hours, how he is saying that there is no stock.
Please look into this issue & hope to be resolved at the earliest.
Salesperson/Manager Name:- Mr.Amlan
Mob no.-********08
Thanks & Regards
Saroj Sahu