Kausna.com - Amonut Not Refund Yet
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Complaint by: Rajan on August 30, 2013, 11:15 am in Mobile and Cell Phones

We have booked a phone on 07/06/13 Your Order No. KA/128885/RMU2A9J4. But we have not received the phone so we have raised a request for refund.But still we have not received the amonut

Complainant's Goal: Amount Refund
Complainant's Target: Kausna.com
Complaint Location: India › Uttar Pradesh › Gautam Buddha Nagar
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Recent Comments
4.
Sat, 12 Oct 2013  sreekumar

I paid through credit card for a tablet PC with kaunsa on08-08-2013 , ref no: kaun/154814. I have not received the tablet till date. When I send a mail request for the refund the customer care stopped responding

3.
Mon, 23 Sep 2013  sanju

sir my order no 152645 not refund cridite my account pl nassery action.

2.
Thu, 19 Sep 2013 - Business Reply from - Kaunsa.com (Kausna.com)

Dear Rajan,

Information about your contact details are still awaited from you. Please contact us for any further clarifications.

Regards,
Kaunsa.com
Online Customer Service Team

1.
Mon, 09 Sep 2013 - Business Reply from - Kaunsa.com (Kausna.com)

Dear Rajan,

We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 30 Aug 2013 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at care@em.kaunsa.com, mentioning your complaint number 320734 in the subject line of the mail.

Thank you for cooperating.

Regards,
Kaunsa.com
Online Customer Service Team