Hi,

Agarwal packers and movers not paying for damaged goods inspite of constant persual.Plz find chain of mails:

----- Forwarded Message -----
From: shruti gupta
To: "sunilchauhan@drsindia.in" ; "hussain@drsindia.in"
Cc: Jyothi ; "varun@drsindia.in" ; "claims@drsindia.in" ; "cc.delhi@agarwalpackers.in" ; "priyanka@agarwalpackers.in" ; delhi ; "info@agarwalpackers.in" ; Jyothi ; "jyothi@drsindia.in" ; "qa@drsindia.in" ; "sandeepkumar@drsindia.in" ; "srinivas@drsindia.in" ; "sunilchauhan@drsindia.in" ; "ykshukla@drsindia.in"
Sent: Wednesday, 23 November 2011 7:00 AM
Subject: Re: Ajay - GC 4160256, Hyd to Noida, Paid

Hi,
This is not at all true.Plz find four goods being damaged.Same was conveyed to Mr Rajendra and Ria. Kindly confirm with them same thing.I have been writing in mail same things and same was conveyed also on phone to Rahul, Ria,Dinesh...hundred times.Its pity that such a big reputated company doesnwant want to paay for all damaged goods inspite of we taking insurance and trusting them.Its too much .As usual no surveyer has bothered to come today.Hats off to your services.



With Regards
Shruti


________________________________________
From: Sunil Chauhan
To: hussain@drsindia.in
Cc: Jyothi ; varun@drsindia.in; claims@drsindia.in; shruti_gupta31@yahoo.com; cc.delhi@agarwalpackers.in; priyanka@agarwalpackers.in
Sent: Wednesday, 23 November 2011 4:03 AM
Subject: re: Ajay - GC 4160256, Hyd to Noida, Paid
Dear Mr.Hussain,

There is only T.V Trolly Glass damaged remarks on POD by party.

Regards
Sunil Chauhan


From: "shruti gupta"
Sent: Wednesday, November 23, 2011 3:49 PM
To: "delhi" , "ykshukla@drsindia.in" , "info@agarwalpackers.in" , "qa@drsindia.in" , "Jyothi" , "sandeepkumar@drsindia.in" , "jyothi@drsindia.in" , "srinivas@drsindia.in" , "sunilchauhan@drsindia.in"
Subject: Re: this is disgusting--care 2 reply
Hi,

Just now somebody called up ( i fail to understand why a carpenter is being sent for survey instead of some learned and efficient,competent person again and again) and told he wont be able to come today until 7 pm ...how our work will be done if somebody comes so late .His contact no was ********81.

With Regards
Shruti

From: jyothi
To: shruti gupta
Sent: Wednesday, 23 November 2011 9:49 AM
Subject: Re: this is disgusting--care 2 reply
madam

I am very sorry.If the person wont come today also for survey you pls contact our VP Ms.Priyanka her contact no 0********38 for further action.


Thanks & Regards,
Jyothi ********89.



From: "shruti gupta"
Sent: Tuesday, November 22, 2011 7:22 PM
To: "sunilchauhan@drsindia.in" , "hhg.delhi@drsindia.in" , "delhi" , "info@agarwalpackers.in" , "Jyothi" , "jyothi@drsindia.in" , "qa@drsindia.in" , "sandeepkumar@drsindia.in" , "srinivas@drsindia.in" , "ykshukla@drsindia.in"
Subject: Re: this is disgusting--care 2 reply
Hi,

I fail 2 understand when i wil get any call................when survey executive will be coming?????when will be able to use our electronic goods? when the payment will be done...

Kindly care 2 reply.....

Sunilji,

We tried to contact you so many times and requested Ria and Rahul to ask you to get back to us but you never did.....Let me know if your company is interested or not in paying us ....Too much mental agony has been caused due to your company indifferent attitude.....



With Regards
Shruti

From: shruti gupta
To: shruti gupta ; "sunilchauhan@drsindia.in" ; "hhg.delhi@drsindia.in" ; delhi ; "info@agarwalpackers.in" ; Jyothi ; "jyothi@drsindia.in" ; "qa@drsindia.in" ; "sandeepkumar@drsindia.in" ; "srinivas@drsindia.in" ; "ykshukla@drsindia.in"
Cc: "kavita@drsindia.in" ; papa eyunni ; "esrchary@gmail.com" ; ajay Eyunni
Sent: Monday, 21 November 2011 2:11 PM
Subject: Re: this is disgusting--care 2 reply
Hi,

Nobody has called up so far........

With Regards
Shruti


________________________________________
From: "hussain"
Sent: Wednesday, November 23, 2011 5:04 PM
To: cc.delhi@agarwalpackers.in, priyanka@agarwalpackers.in, sunilchauhan@drsindia.in
Subject: Ajay - GC 4160256, Hyd to Noida, Paid


Dear Rahul,

As part of your first initiate, pl create GD and update all the details as stated by Mrs.Shruti in the trialing mail.

Pl organise to send Surveryor for physical inspection of all the damaged goods and initiate for immediate repairs of following items:
1. Fridge LG (package no 2) : Cooling not taking place.
2. Washing Machine IFB (package no 3) : Top cover broken
3. Microwave oven Godrej (package no 72) : Front panel broken and door misaligned
4. TV Trolley (package no 94) : Front glass door broken
Pl advise the surveyor to contact Mrs.Shruti on 094132 36260 before proceeding for Physical Survey.

You have to update the progress for this claim at the soonest possible to me.


Thanks & Regards,

Ehtesham H Mohammed





________________________________________
From: "Jyothi"
Sent: 23 November 2011 16:22
To: hussain@drsindia.in
Subject: Fw: this is disgusting--care 2 reply
Dear Hussain ji

Pls find the below conversion mails from customer .
kindly advise delhi people to look into the matter on top priority.

thanks & regards
jyothi


----- Original Message -----
From: shruti gupta
To: delhi ; ykshukla@drsindia.in ; info@agarwalpackers.in ; qa@drsindia.in ; Jyothi ; sandeepkumar@drsindia.in ; jyothi@drsindia.in ; srinivas@drsindia.in ; sunilchauhan@drsindia.in
Cc: shruti ; papa eyunni
Sent: Wednesday, November 23, 2011 3:49 PM
Subject: Re: this is disgusting--care 2 reply

Hi,

Just now somebody called up ( i fail to understand why a carpenter is being sent for survey instead of some learned and efficient,competent person again and again) and told he wont be able to come today until 7 pm ...how our work will be done if somebody comes so late .His contact no was ********81.

With Regards
Shruti


From: jyothi
To: shruti gupta
Sent: Wednesday, 23 November 2011 9:49 AM
Subject: Re: this is disgusting--care 2 reply
madam

I am very sorry.If the person wont come today also for survey you pls contact our VP Ms.Priyanka her contact no 0********38 for further action.


Thanks & Regards,
Jyothi ********89.




From: "shruti gupta"
Sent: Tuesday, November 22, 2011 7:22 PM
To: "sunilchauhan@drsindia.in" , "hhg.delhi@drsindia.in" , "delhi" , "info@agarwalpackers.in" , "Jyothi" , "jyothi@drsindia.in" , "qa@drsindia.in" , "sandeepkumar@drsindia.in" , "srinivas@drsindia.in" , "ykshukla@drsindia.in"
Subject: Re: this is disgusting--care 2 reply
Hi,

I fail 2 understand when i wil get any call................when survey executive will be coming?????when will be able to use our electronic goods? when the payment will be done...

Kindly care 2 reply.....

Sunilji,

We tried to contact you so many times and requested Ria and Rahul to ask you to get back to us but you never did.....Let me know if your company is interested or not in paying us ....Too much mental agony has been caused due to your company indifferent attitude.....



With Regards
Shruti


From: shruti gupta
To: shruti gupta ; "sunilchauhan@drsindia.in" ; "hhg.delhi@drsindia.in" ; delhi ; "info@agarwalpackers.in" ; Jyothi ; "jyothi@drsindia.in" ; "qa@drsindia.in" ; "sandeepkumar@drsindia.in" ; "srinivas@drsindia.in" ; "ykshukla@drsindia.in"
Cc: "kavita@drsindia.in" ; papa eyunni ; "esrchary@gmail.com" ; ajay Eyunni
Sent: Monday, 21 November 2011 2:11 PM
Subject: Re: this is disgusting--care 2 reply
Hi,

Nobody has called up so far........

With Regards
Shruti


From: shruti gupta
To: "sunilchauhan@drsindia.in" ; "hhg.delhi@drsindia.in" ; delhi ; "info@agarwalpackers.in" ; Jyothi ; "jyothi@drsindia.in" ; "qa@drsindia.in" ; "sandeepkumar@drsindia.in" ; "srinivas@drsindia.in" ; "ykshukla@drsindia.in"