Vodafone Orissa - Account Extra Charged for using GPRS service
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Complaint by: m_debabrata on December 11, 2009, 10:00 pm in Mobile Service Providers

Hi, I\'m an existing Vodfone Orissa Telecom Circle Customer. A few days back I was just surfing the Vodafone GPRS and downloaded just two pictures of 1.5KB or 2.0 KB each. But as per the plan 10 paise should be charged for downloading 10 KB of data.But After a couple hours of browsing, I noticed that I\'ve been charged much more than what I should be. Firstly when I checked just after surfing the web I noticed the correct amount was deducted. But next morning I saw that again some amount was deducted. Though, the amount is small I want a proper reason for what Iwas charged.My Vodafone Number is ********00. Please help me as soon as possible.

Thank You !!!

Complainant's Goal: I should be compensated with the refunding amount
Complainant's Target: Vodafone Orissa
Complaint Location: India › Rourkela
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Recent Comments
4.
Sat, 29 May 2010  Rakesh

I support this complaint and vodafone should give back the amount deducted from the account.

3.
Fri, 29 Jan 2010   Message By Complainant Debabrata Mishra

The link provided by Vodafone customer Care is a broken one.

2.
Wed, 20 Jan 2010 - Business Reply from - Vodafone India (Vodafone Orissa)

Hi Debabrata,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at tiny.cc/7IpeJ and we’d be happy to help.

Regards,
Vodafone Customer Care.

1.
Fri, 11 Dec 2009  Message from iComplaints.in Helpdesk

An email communication has been sent to Vodafone Orissa on December 11, 2009, 10:00 pm