Airtel Andhra Pradesh - TRAI regulation act should be neglected for existing customers with boosters.
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Complaint by: Vijay on March 1, 2011, 3:25 pm in Mobile Service Providers
My Pre-paid mobile no: ********24 and with out intimation of the TRAI Regulation act i have been charged for my text messages in spite of having an sms booster of RC77. i am existing customer and i got the sms booster prior to the implementation of the act. therefore, i should be exempted for the act atleast till the validity of my booster. i kindly request to either increase my validity of my existing sms booster or exempt me from the act and to refund the amount that has been deducted from the account.
Complainant's Goal: exempt me from the act or increase my validity and refund the amount deducted
Complainant's Target: Airtel Andhra Pradesh
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An email communication has been sent to Airtel Andhra Pradesh on March 1, 2011, 3:25 pm