I have paid Rs.1,800/- on 03.03.2012 for Broad band service and service personnel assured me that installation of internet service will be done within 4-5 days but even after 15 days there was no trace of any installation personnel.
After 17 days a person came and done installation [only cable service] and said within 24 hours I will get password to access their internet service but till date even after 10 days of assurance there is no trace of any such passwords.
Later I came to know that they have cheated several persons like this before.
I am a retired person and I have paid money out of my pension in spite I have been cheated.
I have electronic receipt for making payment.
They have sent several mails to convince me to say it will done shortly but that day has not come.
Now I have availed services of Airtel and I am not in need of Tikona Broad band connection.
I request higher authorities from here to take sternest action against these cheats as they have cheated hundreds of people and I have all the documents to prove that I have made payment.
Awaiting for an early reply about refund of my hard earned money.
An email communication has been sent to Tikona Digital Networks Pvt. Ltd. on March 24, 2012, 7:05 am