Sulekha.com - Sulekha.com not replying for refund
Contact Complainant     1514 Views     Report Spam  
Complaint by: Aayush on September 21, 2012, 1:19 pm in Online Shopping

I was purchasing HTC explorer from Sulekha deals. I made the payment of INR 7690. The payment was successful which confirmed by my Bank.
Transaction Details - IPAY/ESHP/TECHPSL/18247404/L601_Sulekha
Amount - INR 7690

But Sulekha showed some Error for the transaction and Order was not processed. Now I am trying to contact Sulekha from last 2 days, but they are not replying to any of my email. Very poor service.

I used mobile number - ********20 for the transaction.

I am waiting for the refund of INR 7690. But they are not replying to my mails.

Please help me get my refund ASAP. I need that money urgently.

Regards,
Aayush

Complainant's Goal: Refund of Rs 7690
Complainant's Target: Sulekha.com
Complaint Location: India › Madhya Pradesh › Indore
Would you like to Comment on this Complaint?
By clicking "Post Comment" button, you agree to our Terms of Services and Privacy Policy
Recent Comments
2.
Mon, 01 Oct 2012 - Business Reply from - From Team Sulekha Response (Sulekha.com)

Dear Aayush,

As communicated to you by our customer support on 20/09/2012 the invoice has been sent to you. Also hope you have taken delivery of your second order for an HTC Explorer phone (order no:SUL50********) on 26/09/2012.

Regards,
Team Sulekha

1.
Tue, 25 Sep 2012 - Business Reply from - From Team Sulekha Response (Sulekha.com)

Dear Aayush,

Extremely sorry to hear that you had a bad experience. We have noted your complaint and will revert to you soon.

Regards,
Team Sulekha.com