I have send a parcel to my brother you lives in japan.The parcel was delivered but some of the valuables were missing from it.Last time few t-shirts and eatables were missing and instead some magazines and garbage was packed in the parcel.I request you to take some necessary actions to provide customers a reliable and clean service.No proper action or inquiry was done for my last complaint.
This has happened with me thrice in last one year.

receipt number- EM4********IN on 23/06/2010 with complaint number- 100000-15595

Recent details
receipt number- EM4********IN on 10/08/2010 with complaint number 100000-27494

Hoping for your co-operation and i am ready to co-operate if you need.
Thanking you!