I HAVE PURCHASED MTS LIVE WIRE HANDSET ONLINE FROM LETSBUY.COM WHO IS THE AUTHORISED FRANCHISE OF SISTEMA SHYAM TELESERVICES LIMITED FOR SELLING THE HANDSET. THE HANDSET WAS SOLD ALONGWITH BUNDLED OFFER I.E. FREE usage worth Rs 6480/- over 12 months, which includes 150 min. voice (Local + STD – Any network) + 150 MIN. SMS + 150 mb DATA EVERY MONTH.

THE ORDER WAS PLACED ON 08.02.2012 vide order NO. LSB-836678. the company delivered me handset after a period of on month.

BUT THE COMPANY HAS NOT PROVIDED ME SIM CARD FOR ACTIVATING THE HANDSET WITH BUNDLED OFFER AFTER MANY EFFORTS OVER PHONE AND MAIL. THE MTS STORE DEALER ARE REFUSING TO PROVIDE THE SIM AND BUNDLED OFFER AND CUSTOMER CARE IS ALSO HELPLESS TO GIVE ME ANY SATISFACTORY REPLY.