efello - Refund not yet received
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Complaint by: rathnakar on January 30, 2014, 4:49 am in Online Shopping

I have ordered a sherwani in this website from USA for my marriage on 3rd of november 2013.While purchasing they said that the order will be delivered by 13 Nov of 2013. My marriage was on 27th of Nov. I have waited for 18th of November and didn't get it delivered.I was supposed to travel to india on 21st November.
When i called them on 18th Nov they said that they couldn't deliver with in 21 Nov and hence asked me to change the shipping address to my Indian address.
I have changed the shipping address to India and waited till 23rd Nov . Even though my order was not delivered. When I contacted them , they said that they couldn't deliver the order annd asked me to cancel the order and they will refund it with 28 days.

As per their discucssion i cancelled the order on 23rd november. Iam still waiting for the refund . It has been 60 days from my cancellation of order

I have all the e-mail proofs required

I was in a mental tention till my wedding that whetehr I could get my wedding dress or not.
I had to go to Hyderabad to buy a new dress.

I need the interest amount for the delayed 60 days for the money I have spent
and also the travel charges incurred by me to buy a new dress

Complainant's Goal: need my refund with interest
Complainant's Target: efello
Complaint Location: United StatesSan Antonio
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