PRE POST MIGRATION-Idea Cellular- iComplaints.in

Idea Cellular - PRE POST MIGRATION

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Complaint by: Mohit Bansal on August 23, 2014, 11:54 am in Mobile Service Providers

Sir

I have fill the application Form for Migration from Prepaid to Post Paid connection of IDEA on Dt.15th August'14 at Idea Store-Dharampura Bazar, Shera wala Gate, Patiala-Punjab. On 16th i have received the message that the migration will be done within 21.08.2014 3.30 PM. From Dt.19.08.2014 to (23.08.2014) till date i am not able to do the call from my Phone. Company has stop the call from my phone.

I have visited the IDEA Dharampura Bazar Store Four times on Dt.22.08.2014. They inform me that your phone will be star working within One Hour. But till time (23.08.2014, 11.50 AM) my phone is not working. Due to this i am not able to do the work.

Please activate my Phone No. on priority basis and Compensate the loss occurred by me due to my phone not working from past 5 days.

My phone No. is ********45.

Regards

Mohit Bansal
PH:********45.

Complainant's Goal: Activation of Mobile Number-9041234145

Complainant's Target: Idea Cellular

Complaint Location: India › Punjab › Patiala

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1.

Sat, 23 Aug 2014 - Business Reply from - Idea Cellular (Idea Cellular)

Dear Customer,

We regret the inconvenience caused to you. Our efforts in contacting you could not be established. Please share your alternate contact number and suitable time for us to reach you and address your concern.

Thanks & Regards,
Customer Care, Idea Cellular

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