Dear Sir/Madam
we had recharge my tatasky (DTH) account for the amount rs 1000 through the net banking option for the bank OBC on 28/10/2013.
The amount is deducted for my account but recharge is failed after that we had connect the contact us services of rechargeitnow.com but today is 13th days gone but we have not received my amount in till date.

Detail of Transaction 28/10/2013--


date & time 28-10-2013 15:39
order no. TS02807228A3
service dth
service type n/a
plan type n/a
circle india
mobile no. / subscriber id 1059948560
operator tata sky
recharge amount 1,000
amount paid 1,001
convenience fee*
(for partner discount coupon)
1
paid by netbanking
payment option oriental bank of commerce
payment gateway tprocess
payment status fail
reason for failure not found
payment gateway transaction id 000000
coupon face value n/a
coupon amount redeemed n/a
recharge status n/a
revised recharge status n/a
refund status n/a
refund date n/a
refund transaction id n/a
remarks n/a
* Inclusive of Service Tax