Nokia mobiles - Not satisfy with your phone, it keep getting switch off in every 5 to 10 min.
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Complaint by: Amit on September 5, 2013, 11:30 pm in Mobile and Cell Phones

I bought Lumia 625 on dated 28/08/2013, from the very first day it kept getting switch off every now & then, now the situation is that this bad it is getting switch off in every 5 minutes or so. This is totally unethical of this company i spent Rs 20,000 in this phone & it is not working properly for 1 week. It is very disappointing as the amount i spent is almost unaffordable for me. I need some strong steps to be taken on urgent basis and need the replacement of this phone with a total new phone or request you to return 100% of my money back to me ASAP, as th phone is only 6 days old. i don't want to use a phone that got into the service center in its very first week. Scan copy of invoice has been attached for your reference. WANT A NEW PHONE OR 100% MONEY BACK

Complainant's Goal: To get a brand new phone to replace this or to give 100% of money back.
Complainant's Target: Nokia mobiles
Complaint Location: IndiaDelhiEast Delhi
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Recent Comments
3.
Mon, 07 Oct 2013  Lakshmikant

I am lakshmikant. The recent complaint is mine there i have type Lumia 620 but that is Lumia 520.. I am extremely. Sorry for that mistake

2.
Mon, 07 Oct 2013  Lakshmikant

I bought Lumia 620 on dated 21/09/2013, it kept getting switch off every now & then, now the situation is that this bad it is getting switch off in every 5 minutes or so. This is totally unethical of this company i spent Rs 10100 in this phone & it is not working properly . It is very disappointing as the amount i spent is almost unaffordable for me. I need some strong steps to be taken on urgent basis and need the replacement of this phone with a total new phone or request you to return 100% of my money back to me ASAP, as th phone is only 6 days old. i don't want to use a phone. WANT A NEW PHONE OR 100% MONEY BACK

1.
Wed, 11 Sep 2013 - Business Reply from - Nokia India (Nokia mobiles)

Hi Amit,

We request you to please share your location and contact details.

Regards,
Nokia India Team

We would like to inform you that we are changing out contact email address to social@nokia.com. Would request you to please write to us at social@nokia.com going forward.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC” & send it to 55555, within few seconds you will receive the list of NCCs in that city.