India Today Book Club - Not getting product from indiatodaybookclub.com
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Complaint by: rajibhui on August 24, 2010, 11:03 pm in Online Shopping

On 24 th july 2010 I purchased one Reebok play dry tshirt from indiatodaybookclub online portal.The price was Rs 399 and transaction was done through SBI bank online transaction.My consumer id-********7.But in spite of several email reminder and persuasion they didn't send my product till date. Their only intention is to kill time with all types of bogus excuses. First of all they said that courier agency didn't find out the address. But I used to get courier product at that address with out any hassle.

after that I emailed the detail address with all the relevant landmarks necessary for find out the correct location. But They Didn't send my product. Their address and phone no. are written below-
India Today Book Club B-47, Indira Enclave, Neb Sarai, New Delhi - 110068 (India) Phone: 011-40502424
E-mail: response@indiatodaybookclub.com

Complainant's Goal: to get theproduct or else refund of my money
Complainant's Target: India Today Book Club
Complaint Location: IndiaDelhiNew Delhi
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Recent Comments
1.
Mon, 18 Oct 2010 - Business Reply from - BAG IT TODAY (India Today Book Club)

Dear Sir,

We have come across your on line complaint on

We have gone through your complaint, we would like to inform you that your refund has been resolved from our end kindly check your credit card statement.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com

or call us at 011-40502424.

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.

Thanks & Regards,
Team,
Bag It Today.