Sir/Madam,
This is to inform you that I booked one aakash-II tablet(order no.PMD1AF5,dt.1.12.12) on 01.12.2012 after making an on-line payment of Rs.4449.00, with the promise from Data wind Company to deliver the device within 7 days from the date of booking. But, no device has been received till date, inspite of a series of mails written to them from time to time.They mailed me 3 times with the writing:Your device has been dispatched and soon you will get it. I am unable to talk to them verbally as all the phone numbers given by them are invalid.
Under such circumstances, I would request you to give me proper justice by means of legal support. I think such type of cheating should be stopped immediately. It is unlawful and unethical in a civilized society
The following documents are attached with this application.
i)Last letter written to the company
ii)Dispatch letter written to me by the company
iii)Payment confirmation letter
Thanking you,
Yours truly,
Dr.Md.Salauddin Khan
BIDISHA HOUSING,PH-II
Flat No.A38/10,
134,C.S.Mukherjee street,
Konnagar,Hooghly
0********46
To
The Manager
Data wind Company
Sir/Madam,
Pl let me inform about the delivery of Akash-II Tablet(No.PMD1AF5,dt.1.12.12)Booking details are given below.Inspite of my long waiting believing on your letter containing the dispatch report of aakash tab,it is high time to regretfully inform you that still it is not received by me leading me to move to the consumers' Forum for legal step.
Before taking legal step,should I wait hopefully for a few days for the device?
Thanking you,
Yours truly,
Md.Salauddin Khan
BIDISHA HOUSING,PH-II
Flat No.A38/10,
134,C.S.Mukherjee street,
Konnagar,Hooghly
0********46
Dear Salauddin,
Your order has been already dispatched. Soon you wil get your AWB no. For any issues regarding the delivery of device, you can call us on our Customer Support No 0183-2708509
Regards
Datawind Support Team
1800 180 2180
Manufacturer of LCAD AAKASH Tablet
Dear Salauddin,
This is to acknowledge that we have received your online payment of Rs4499. Thank you for your payment. Kindly share the device type you have book.
Your booking ID is " PMD1AF5 ". Kindly save it for future reference.
You will receive your device as per your Online Payment in the timeframe specified..
Many thanks for your confidence in Datawind and your continued support. We look forward to having you as our long term customer regardless of the product you choose to move forward with.
Regards
Datawind Support Team
1800 180 2180
--- On Sat, 1/12/12, orders@ccavenue.com wrote:
From: orders@ccavenue.com
Subject: Order No.PMD1AF5 from CCAvenue
To: salauddin66jmi@yahoo.co.in
Date: Saturday, 1 December, 2012, 3:55 AM
Dear Customer,
Thank you for your order from http://www.ubislate.com
For your convenience, we have included a copy of your order below.
Please Note :- The charge will appear on your credit card / Account statement as 'ccavenue.com/charge'
If you have a question about your order status, you can contact the seller directly by
e-mail at : aakash2@datawind.com.
ORDER DETAILS:
Merchant Site URL : http://www.ubislate.com
Order Number: PMD1AF5 Order Received: Dec 1, 2012
Total Amount : INR (Indian Rupees) 4499.00
State Bank of India Account Holder : Md Salauddin Khan
Billing Address : (As entered by the Customer)
Bidisha, Flat No A38/10, 134 C.S Mukherjee st Konnagar, P.S: Uttarpara. Hooghly
Konnagar West Bengal
712235 India
Customer's Phone Number : +********3046
Customer's E-mail ID : salauddin66jmi@yahoo.co.in
Customer's IP Address : 117.194.4.154
Recipient's Name : Md Salauddin Khan
Shipping Address :
Bidisha, Flat No A38/10, 134 C.S Mukherjee st Konnagar, P.S: Uttarpara. Hooghly
Konnagar West Bengal
712235 India
Recipient's Phone Number :
+********3046
Special Instructions :
None
Regards,
CCAvenue Customer Service
--- On Thu, 13/12/12, Aakash-2 wrote:
From: Aakash-2
Subject: RE: Delivery of tablets
To: "'MD.SALAUDDIN Khan'"
Date: Thursday, 13 December, 2012, 5:27 AM
Dear Salauddin,
This is to acknowledge that we have received your online payment of Rs4499. Thank you for your payment. Kindly share the device type you have book.
Your booking ID is " PMD1AF5 ". Kindly save it for future reference.
You will receive your device as per your Online Payment in the timeframe specified..
Many thanks for your confidence in Datawind and your continued support. We look forward to having you as our long term customer regardless of the product you choose to move forward with.
Regards
Datawind Support Team
1800 180 2180