In spite of my reporting , no one reported from M/s Kent for the repair of my Kent RO . immediate action is requred from Kent as we are suffering with acute shortage of drinking water .
I have purchased Kent RO system ( Kent Grand ) in Rajkot from Prakash hardwares , on 31st August 2011. The RO system is still under warranty period . the system has water leakage problem . The system serial number is KR 110629279. I called for service at the number given as 0120-3075075.
I dialed as per instructions and obtained the number of rajkot representative ********22 , who refused to provide the service at my loacation at
C-25 SWATI PARK 3 , NEAR RANUJA TEMPLE KOTHARIYA ROAD RAJKOT ( contact number ********92 )
An email communication has been sent to Kent RO Systems on June 12, 2012, 3:41 pm
Dear Sharad Chandra Agrawal,
We apologize for the inconvenience caused to you. Your query has been forwarded to our relevant department and they will contact to you soon.
Regards
Kent RO Systems Ltd.