Dear Sir/ Madam

My complaint no is :59982328.

Actually, on 27/5/13, I tried to withdraw 20,000 INR ( Rs 5000 & Rs 15000) from ATM. But my transaction was declined and no money had been received by me. Then, I went to another ATM to withdraw the 20,000 INR ( Rs 5000 & Rs 15000). Later on, I checked my bank statement and noticed that 40,000 INR has been debited from my account on 27/5/13.


On 12/7/13, I spoken to customer services team of PNB Bank about my complaint. But they told me that my complaint has been rejected. And nobody explain me the reason behind the rejection of my complaint.

I am really gutted with your response. I would like you to make you aware that daily withdrawl limit on my card is Rs 25000. Then how is it possible that I got Rs 40,000 in one day. Its just does not make any sense to me.

Kindly look into this matter and try to resolve my problem.
I will look forward for your immediate reply.

I even forward this mail to atmcell@pnb.co.in, Cohsr@pnb.co.in, complaint@pnb.co.in. But I have not received a single reply on this till today. I am really fed up with that.

Kindly help me regarding that.


With Regards
Sourabh Verma