Advocate - i am not satisfied with your assurence
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Complaint by: on October 27, 2012, 12:58 pm in Telecommunications

My name is Satish Kumar C.S. my number is ********71 I have been airtel postpaid connection since from 2004, using same till now but from four days I have been charged with some value added service messages like cat fastrack pack charged 10/-Rs regarding this I have made enquired with airtel customer care, and they anticipated and given assurance that they will correct the such act, for my enquiry with them they given reference number covwc21021967790, its happened at 12pm on 21-10-2012. Even in spite of my complaint once again at 4.06pm on same day I have charged with value added service of meet and greet they charged 30/- Rs. Regarding this I once again enquired with customer care they once again given assurance that will system jenrette they will correct that regarding this they given reference number covwc21021313088, after that on same day at 9.42pm they charged with new value added service games and applications charged 5/-Rs. In single day I have lost my 100/- Rs from four day I have last 240/- Rs of currency without taking any prior consent of me and now they are not deducting it. And mean time I have decided to cut my relationship with airtel and want to go another good service providers and sent sms to mobile portability and received portal number, immediately after that one of the airtel person called me and requested me to stay with airtel and given assurance that airtel will give back my currency in 48 hours and asked me to stay, believing his words I am decided to give final chance to airtel, but what assurance they given was not don, my portability uniq code will be expired on 6-11-2012, please any one help me.

Complainant's Goal: i want my money back,
Complainant's Target: Advocate
Complaint Location: IndiaKarnatakaBangalore
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