I had purchased a new handset HTC Diamond on 13.07.09 from Jumbo electronics. Battery backup is very bad and below by any standard.

Company claims following Specifications :

Talk time 330 mins
Standby Time 285 hours

Handset purchased from Store (IMEI 355304020141021) full charge battery lasted not more than 12-14hrs Standby and few hours as talktime.

Product given to service centre (M/s Salora , Okhla) who accepted the product as DOA and released a DOA Certificate No 10177. Fresh handsets are release when company accepts Manufacturing defect, else they are Repaired, which in this case means acknowledgement of Manufacturing defect.

DOA certificate and internal worksheet taken to one M/s Jaina Marketing, Okhla, who accepted the above mentioned handset with all original packaging and released a fresh handset.

2nd Fresh handset bearing IMEI no 355304027813952 has similar problem and battery doesnot last more than 12-14 hours.

Spending Rs 18925 on this piece of equipment/model which has Manufacturing defect as does not comply to the specifications and standards as mentioned in the company provided details on their packaging details as well as information available in HTC (manufacturer) official portal falls nothing short of malpractice, fraud and cheating.

On purchase of this premium product I have been going through unnecessary trauma and torture, which is not costing me mental and physical harassment but also loss of time and money.