Hi All,
This is to inform you all that I had filled TDR on 24th July 2010 and I didn't receive the payment for the same till now.
I had booked 2 tickets from IRCTC on 13th July 2010 for travel from PUNE to Hazrat Nizammuddin on 15th July 2010.
At the time of booking, ticket were in waiting status after preparation of chart one ticket had been confirmed and other one cancelled.
So I filled TDR on 24th July 2010 and waited for 3 months but after that I didn't received my refundable amount till now.
Then I enquired to IRCTC customer care but every time they use to tell the TDR status still in process.
I did regular follow up with the customer care executives but no satisfactory reply from them.
I really fed up by doing regular calls because they are just time and money consuming.
Please let me know why and how many days to be require for TDR payment?
I am sending my below Ticket details and waiting for corrective and quick action from Railway Dept in ASAP.
Kindly find the below details of my ticket -->
Ticket booked in name of Vibhu Tandon & Harish Chandra
PNR No: - ********24
Case No: - 15031/10-11/A3
I hope above details are quiet sufficient to track the current status of TDR and resolving this issue.
Sir,
Sub : TDR filled on 08th June 2010 but after 223 days still not settled
I have filed TDR on 8th June 2010 and understand refund should be made within 90 days but still awaiting for the same.
Details are as under and appended below for your kind review and do the needful. Transaction Details:
TDR Details
Transaction Details
PNR Number ********64 Booked On 17-3-2010
Transaction ID 01******** Ticket Type eticket
Class SL Internet Service Charge Rs 20.00
Date Of Journey 05/6/2010 Ticket Charge Rs 831.00
Bank iciciemi Total Rs 851.00
Train No 2129 Railway Zone SER
From Station PUNE JN(PUNE) IRCTC Zone Group General Manager-1/Eastern Zone (IRCTC) Kolkatta
To Station AKOLA JN(AK) Quota General
Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 Sudhir Pande 46 Male S2 0001/ LB Booked
2 Jyotsna S Pande 38 Female S2 0004/ LB Booked
3 Ameya Pande 13 Male S2 0007/ SL Booked
Reason For TDR : Train Late More Than Three Hour
And Passenger Not Traveled
.
TDR Status : Forwarded To Railway
Reference No : ekt20100********240
TDR Zone : SER
TDR Filing Date : 08-Jun-2010
Forward To Railway On : 18-Jun-2010
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00
I have sent repeated reminders but no proper response they only say that it’s under process and we are sending reminders to concern department. Copy enclosed herewith for your reference.
Request you to look into the matter and kindly refund the amount.
Thanking you
Sudhir Pande
E-Mail: sp_pande1@rediffmail.com