Nokia mobiles - CHEATING
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Complaint by: mohammed ali on May 30, 2012, 6:51 am in Mobile and Cell Phones

MY NAME IS MOHAMMED ALI

I MADE A PURCHASE OF NOKIA X2 FROM UNIVERSAL ON 01/12/2012 ( EMI -35********78438 )
THERE SAID IT IS UNDER A WARRANTY OF 1 YR IF ANYTHING HAPPEN IT IS REPAIR FOR FREE
SO I WENT AND GAVE MY PHONE TO NOKIA SERVICES CENTER AT 12-2-784, 1ST Floor, Habib Osman Complex, Opp Express Highway, Pillar No 34, Mehdipatnam, Hyderabad - 500028 |
WHEN I GAVE MY PHONE I TOLD THEM THAT MY BATTERY IS GETTING LOW AND IT IS SHOWING BATTERY FULL
THERE TOOK PHONE AND TOLD COME 2ROW
THERE TOLD ME 2 DAY NOW IT IS FINE U CAN USE IT BUT WHEN I CAME HOME IT IS NOT EVEN CHARGING
BEFORE I CAN CHARGE AND USE BUT NOW MY PHONE IS NOT CHARGING ALSO
I GAVE THEM TO REPAIR NOT SPOIL
THERE SPOIL MY PHONE AND ASKING ME TO PURCHASE A NEW PHONE
EVEN MY PHONE IS UNDER A WARRANTY

IS IT NOT WRONG WHEN U TOLD WARRANTY U WILLL REPAIR NOT SPOIL

THANK U
ALI
********81

Complainant's Goal: I WANT MY MOBILE PHONE BACK TO CHARING
Complainant's Target: Nokia mobiles
Complaint Location: IndiaAndhra Pradesh
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Recent Comments
2.
Thu, 07 Jun 2012 - Business Reply from - Nokia India (Nokia mobiles)

Hi,

Sorry to hear about your experience. Please write to us on nokiaindiadigitalmarketing@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.
4. Device model
5. Complaint Link (if any)

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.


Regards,
Team Nokia India.

1.
Wed, 30 May 2012 - Business Reply from - Nokia India (Nokia mobiles)

Hi,

Sorry to hear about your experience. Please write to us on nokiaindiadigitalmarketing@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

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