Airtel Delhi - Worst Response/ Service Of airtel
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Complaint by: Ritesh on May 20, 2014, 12:18 pm in Telecommunications

We had applied for porting our 15 Idea corporate connections to Airtel, further to that we received a call from Ms. Shreya (Param Comunications) (8130292629) regarding the same and we have given the documents to the Airtel document collection guy as per discussion with Shreya. Initially she told me that the person will give you the SIM cards and collect the documents but when he came for documents and not given the SIM, now Mr. Ravi (9971402020) called me and told that please give the document so that we will put it in process and then only you will receive the SIM cards. After some days and lots of reminders he sent some body to verify the documents, again Ravi told me that please verify the documents and you will receive the SIM before 18th May 2014 as it is a process for porting the corporate connection in Airtel, we did the verification also. But now these people neither given me the SIM cads yet nor even receiving my calls. I doubt they might be misusing my documents

Complainant's Goal: I want the SIM Cards or my all the documents back
Complainant's Target: Airtel Delhi
Complaint Location: IndiaUttar PradeshGhaziabad

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1.
Thu, 22 May 2014 - Business Reply from - airtel (Airtel Delhi)

Dear Ritesh ,

This is with reference to your post dated 20 May 2014.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.presence@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.presence@in.airtel.com

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