Volkswagen Group Sales India - volkswagen is a cheat and fraud company. they lost our trust
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Complaint by: vw is a cheater on July 2, 2010, 9:52 pm in Cars Parts and Vehicles


i buy a brand new vw jetta 2.0 tdi last week, on 24th june 2010. and it was creating problem on 26th june, right after 24 hours of geting delievery. it was geting stop on the road while i changed the gear into 3rd mode from 2nd mode. within 3-4 minutes it used to stop for 7 to 8 times. it was pick hours traffic and there was a traffic jam behing my car, and i was rescued my self from a severe accident. i complained to rajkot\'s company dealer but they gave us a Lollypop saying that u will get used to after some days... as its a new car and u are not used to with it. after 4 days again, on 1st july , in pick hours car got stop again and again on the middle of the road , again it might be a severe accident with me, but god saved me. but the car\'s clutch facing plate got burnt fully and it got smoked from the front bonate and engine. i was helpless on the road as there was no 1 to help me dat whats going on with my car. it has been run only 400 km and within a week the jetta gone to service station and the company gave the estimate of 1 lakh rupees around that i have to bere. the sales person mr. gaurav parekh and rajkot branch head mr. shabbir patel told us that we dont know how to drive the car and i should learn first to drive the jetta. this is a ridiculous thing i have ever heard. it was very insulting.
i m going to consumer court now, i want my money back. i dont want any of vw car any more.

Complainant's Goal: we want our money back fully.
Complainant's Target: Volkswagen Group Sales India
Complaint Location: IndiaGujaratRajkot

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Recent Comments
Wed, 27 Jul 2011  Sanjay

I fully agree. I have also been facing same problem of gear change from 2 o 3. Pathetic service. We must file complaint and educate people through media.

Thu, 22 Jul 2010  Message from Helpdesk

An email communication has been sent to Volkswagen Group Sales India on July 22, 2010, 10:51 am