Vodafone Delhi - vodafone worst mobile service provider
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Complaint by: ayushbhi on April 9, 2014, 5:11 pm in Mobile Service Providers

vodafone Delhi NCR

by AYUSHBHI on APRIL 9, 2014

The customer service of vodafone is pathetic.
They are least bothered about people’s time.
In this technology savvy world, they are completely outdated.
I feel I have done biggest mistake of my life by taking vodafone connection.

I took new postpaid vodafone connection and then they took decades for verfication and then they made my verification as negative and no information to me and simple my services was deactivated. when i complained with the customer care they again did the check verification call went successfully then the representative said that our person will verify the addess proof another day morning. However no body came to the address verification.

and then from morning i keep getting messages that my credit limit is extended and then suddenly in the afternoon my outgoing calls and my internet connection was barred. I was amazed that vodafone was asking me to pay the bill even before the monthly bill cycle is this a postpaid connection or what ?

when i contacted customer care he took half hour to understand my problem and then he said to pay the bill , i explauined him thrice that i already paid the bill he was not at all understanding and then when i raised my voice he said to reinsert the sim i even did that but it did not worked out. after such a long discusion customer care guy told me that your verification is pending and thats why services is been barred.

i am not at all understanding that if vodafone did not sent his guy for veriifcation on the date and time they told then why they barred my services. This simply very frustrating . I will say nobody should take vodafone these guys are worst. Especially for delhi ncr region . I want the consumer forum to take strict action against them.

Complainant's Goal: to spread awarnesss among people about customer service is a must and the ompany
Complainant's Target: Vodafone Delhi
Complaint Location: IndiaDelhiEast Delhi

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