Airtel Digital TV - Video Problems
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Complaint by: Bala on March 29, 2011, 11:32 am in Satellite and Cable TV
My Customer ID is 3000058419
Its been a week i receive signal in the Airtel DTH. I had registered a complaint at airtel customer care (12150) and digitaltv@airtel.in regarding signal problem. It has been almost 7 days, the problem is still persisting.
I have not received any call from service engineer and no one visited, instead every time received a message saying "your problem has been solved". .Again i have called airtel customer care for details, they have closed the issue. The reason is customer not reachable and again they took the details from me to register a complaint again.
Its been so much of irritation and inspite of which the amount is being deducted.
Complainant's Goal: I want my problems to get resolved immediately
Complainant's Target: Airtel Digital TV
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An email communication has been sent to Airtel Digital TV on March 29, 2011, 11:32 am