Vodafone Chennai - Unwanted credit of money from the account
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Complaint by: Aravind_CA on January 31, 2015, 11:14 am in Mobile Service Providers
I had recharged twice yesterday ie, 30-1-15. for rs. 150 full TT twice and then i had activated my 199 net pack. They credited 98 net pack in addition to 199 net pack and cancelled the 98 net pack. so, i referred it to the customer care and they replied in a lethargic manner that it is my fault and not theirs. i am a college student pursuing law. i have only fixed monthly recharge, so if u do such injustice to your customers. where are we suppose to go and complain. i have done mobile portability from docomo to vodafone for the valuable services provided by you. If we dont receive proper solution to this. what are we to do?
Complainant's Goal: Debit of 98 to my account for unnecessary credit of 98 from ur side
Complainant's Target: Vodafone Chennai
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