Hi,
I have purchase toshiba led tv 29pu200ZE from Super electronics uttam nagar . After 2 days toshiba led tv dispplay gone out during watching tv program. After 2 days toshiba engineer came after several call and complaints and engineer found that motherboard of this led is faulty. As per him company will replace it within one week . From that day i am waiting for replacement but still no any positive response got from dealer or toshiba side.
I called up many people of toshiba service centre ( Rahul/Amanpreet/ Suraj) but according to them there is not tv in their stock.
Every time whenever i calls they commited for 1 or 2 days and same reply still giving from their side.
Now i am very frustrated from this service and i will never recommend anyone for go to toshiba product.
Please help me to get replacement as already 20 days gone .
Regards,
Ajay Soni
********10
Me to friend,
I support u and highly recommend to other please please don't buy any product of tosibha
"Toshiba India Call Center support services it very bad even, if they commint to call their are unable to call.
I am contacting them from 9 Nov to get a Case ID to submit my latop in service center Nehru Place, but everytime i call to them they take my detail and say me after within 24 Hour your case will genrated we will call you, i have sopken to CCE of Tosibha Name are (Shaurab, Gatum, Vedant, Surjet, Sumit and Abvinab Sr TCS) this all guy commit me to call and reslove my problem but i have not receive and single call from tosibha, and now i want to ask toshiba sr team does 24 Hour is not completed from 9 Dec 2013 when i will get case id, this is your service"