Indian Railways - Theft in Train
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Complaint by: on December 5, 2012, 3:19 pm in Indian Railways

On 3/12/2012 I was travelling by New Delhi- Puducherry express(22404) in a general coach located just before guard's coach.I felt a little nap between Bhopal and Itarsi railway stations. After passing Itarsi railway station when I woke up, my blue coloured trolley suitcase below my birth ,was not there.The suitcase contained my important papers, a medical camera and some surgical instruments,clothes which I bought for my children and a cheque book of my company. When train halted at a small station after I repoted the matter to the Guard. Guard told me that I had no option bit to complain at Nagpur station and miss the train.When the train reached Nagpur,I lodged the comlaint vide FIR No. 00/12 dated 03/12/2012. After that I caught another train and reached chennai,the next day. After reaching Chennai I contacted Inspector R B S Kusba of GRP Itarsi,on night on 04/12/2012. He had no idea of any FIR.I had lodged FIR in Nagpur instead of My destination Chennai,in the hope of getting fast action. But in 24 hours time the FIR had not been informed to the concerned GRP office.Mr Kusba assured me of his help.
I want to request the Railway Ministry to make system so that the concerned ofice is informed immediately regarding the complaint and there should be a complaint monitoring mechanism to initiate a fast action.
I request the concerned authorities to take suitable action regarding my loss and make the system more prompt and responsible

Complainant's Goal: I want to recover my belongings
Complainant's Target: Indian Railways
Complaint Location: IndiaMadhya PradeshHoshangabad
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